We are Pin Mill Textiles Limited, a company registered in England and Wales with company registration number 00511181 and registered office address at Reedham House, 31 King Street West, Manchester M3 2PJ (“we”, “our” and “us”). We are the company that collects your personal data and controls how it will be used (the “controller”). We operate the website http://www.pinmill.com/ (“our website”).
We are committed to respecting your privacy and protecting the personal data you share with us and that we collect about you. This policy sets out certain information about what personal data we process about you in connection with the use of our website, why we process it and how we handle it. It also provides more information about your privacy rights and how the law protects you.
We have set out below the personal data we may collect from you in connection with your use of our website, and how we use the personal data we collect.
|How and what personal data do we collect?||What do we do with it?|
|Your name, email address and any other information you include when you get in touch with us by email or phone.||to deal with your query and contact you about this, if necessary.|
|Technical information about your computer, tablet or phone (including your IP address, screen resolution, browser type, operating system software type and device type).||
- to enable you to store your preferences on your device (so you can, for example, save your preferred language);
- to improve our website so it is easier to use for our customers.
|Technical information about how you use our website (the pages you visit, how long you stay on them, your journey to them etc.)||
- to improve our website and the user experience for our customers;
- to optimise our website.
We may also collect, use and share data relating to you which is not “personal data”, such as demographic data or details of your typical use of our website. You can’t be identified from this information. We will use this information to improve our website.
We will never use your personal data unlawfully. We have set out below our lawful basis for the various ways in which we use your personal data.
|Our use of your personal data||Our lawful basis|
|Analysing your technical information.||Our legitimate interests of ensuring visitors have a good experience when using our website which will, in turn, encourage them to return to the site.|
|Dealing with your queries when you get in touch with us by email or phone.||Our legitimate interests of ensuring we provide the best possible customer service.|
We do not sell your personal data to any third parties. We may share your personal data with our carefully selected third party service providers who help us provide our services to you, including:
In certain circumstances we may also need to share your personal data with our legal advisers, bankers, auditors, insurers and our regulators, including HM Revenue & Customs and with any third parties to who we choose to sell or transfer any part of our business or assets.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third party service providers to use your personal data for their own purposes and only permit them to use your personal data for specified purposes and in accordance with our instructions.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such information. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Our website may include links to third-party websites, plug-ins and apps. Clicking on those links or enabling those connections may allow third parties to collect or share data about you.
We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website and app you visit.
In accordance with data protection laws, we only retain your personal data for as long as reasonably necessary to achieve the purpose for which it was collected.
Where we collect your personal data because you have contacted us, we retain your data for 12 months following the date on which you got in touch with us.
Where we collect technical information about you, we retain this for 12 months following its initial collection.
In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
Under certain circumstances you have the following rights under data protection laws in relation to your personal data, and you may exercise any of these rights by contacting us at the details we have provided in this policy.
If you wish to exercise any of the rights set out above, please contact us at email@example.com.
You also have the right to make a complaint to your data protection regulator (in the UK, this will be the Information Commissioner’s Office) but please contact us first before escalating your complaint.
If you have any questions about this policy or the personal data we collect about you, please contact us at firstname.lastname@example.org.
We may change this policy from time to time to reflect how we are processing your personal data so you should review this policy regularly. If we make any significant changes to the policy we will contact you to let you know.
Last updated: 26.06.2020